While connecting two or more devices through AnyDesk, users face certain errors while using and operating it, some being frequent and some rare.
Amidst using AnyDesk, it can disconnect and develop frustration with the frequent disturbance we face while using anything on the web.
Because we think it’s really irritating to face such problems while working or using the platform.
This article will help you know issues, like “How to fix connecting to AnyDesk network”, “Could not connect to AnyDesk network SSL error”, etc. It is our hope to help you understand why these errors occur and the easiest and alternative ways to fix them.
How to Connect to AnyDesk?
Connecting to AnyDesk is a quick and easy process. AnyDeskis an application that allows you to connect to a client system remotely. With this Remote Desktop Client, you can easily access or manage the files and services of the client computer.
There are certain companies that also offer cheap RDP server where you can access a server and utilize its resources for your purpose. But let’s not move away from the topic.
Let’s first briefly discus how to get started with AnyDesk remote client.
To get started, download the AnyDesk app and sign in with your existing account.
After you install AnyDesk, you need to create a remote user account. You can also create an alias if you have more than one account.
For example, you can use the alias “Michelle” to share your Remote Desk ID with other people. If you use a web client, you can enter the Remote Desk ID in the “Remote Address” field on your client’s computer.
- Once you log in, click on the “Connect to AnyDesk” button.
- This will initiate the connection between your AnyDesk account and the remote computer.
- Once you have connected, you can continue working by accessing your files and applications remotely.
- After logging into the AnyDesk application, click on the “Connect” button.
- AnyDesk will display a confirmation page when the remote user accepts the connection. Once the session has been accepted, you can start working on your remote computer.
- You can also switch between your own computer and the one of your clients.
Which are the most common AnyDesk errors?
AnyDesk offers you the opportunity to manage and maintain the files, services and applications on a remote computer, but like with any high-end technology, you may encounter some random yet common errors.
The most common AnyDesk error is the win32_10060. It occurs when a remote station rejects the connection request. This error typically occurs when the firewall is not correctly configured, preventing AnyDesk from sending a connection request.
This error will happen repeatedly and can cause the session to end unexpectedly. If this error is reoccurring, the best solution is to disable direct connections to the AnyDesk server and set a listening port in your firewall for it.
The UAC (User Account Control) dialog is often the cause of this AnyDesk error. In this case, the remote user has disabled interactive access, allowing AnyDesk to accept connections and requests.
The user needs to get the request and enter credentials in this case. However, this issue can also be caused by a poorly configured firewall. Luckily, it’s not difficult to fix, and it’s not too complicated.
This error message can happen due to many factors. So, take care of these two important things when getting this error while trying to connect to AnyDesk.
First of all, the Anydesk network connection should be working. Windows will automatically try to connect AnyDesk to any network it can find. But if your connection is not fast enough, it may take longer for it to connect to the remote computer.
Lastly, if you use AnyDesk from a mobile device, you will have to make sure your computer is running in administrator mode.
How To Fix AnyDesk Errors?
There are various kinds of errors that you may face while using AnyDesk. Talking about the most common error by AnyDesk- “Couldn’t connect to the AnyDesk Server” is something you are most likely to get.
In the article, you’ll find out about all the errors on AnyDesk. How is it caused, and how to fix connecting to the AnyDesk network.?
Let’s figure out some ways to resolve some of the most irritating and commonly occurring AnyDesk errors.
#1. The network connection was closed unexpectedly
Let’s help you figure out how to fix disconnected from the AnyDesk network.
Ensure that AnyDesk is installed and connected to the internet on the remote computer.
After this, when this kind of notice appears, it is either the result of a slow internet connection, an incorrectly set firewall, or a general network issue.
Please visit “Disconnecting Sessions” for more information.
(You’ll find Disconnecting Sessions under the option Settings>Connections.)
#2. Could not log in to the remote computer
AnyDesk may show that it “could not connect to AnyDesk Network SSL error”. In order to solve this error, ensure that the AnyDesk application is correctly installed on the client system.
You might frequently get the error as a result of ‘interactive access’ being disabled on the system. This issue can be quickly resolved by enabling interactive access.
Ensure that you have enabled the connection prompt for inbound sessions and requests so that they are not automatically refused.
After activation, you can either click “Accept” to connect or have someone else provide correct login information.
When interactive access is enabled, the error will get resolved automatically.
#3. The session was interrupted on the remote side
If you are continuously encountering this error when trying to make a remote connection, it might be because of a defective remote firewall setup.
Try to resend the connection after fixing the firewall setup. Here’s what you can do to ensure that the firewall is not the issue.
- Make sure your firewall is up to date.
- Ensure that your firewall zones and IP addresses are set up correctly.
- Configure access control lists.
- Set up the rest of your firewall services and logging.
- Verify your firewall settings. If the problem isn’t solved, you can also visit “DisconectingSessions”.
(You’ll find Disconnecting Sessions under the option Settings>Connections.)
#4. Waiting for image
Let’s start with the first obvious solution: Reboot the device. Restarting the computer is one of the simplest and fastest ways to resolve any problem.
However, if it doesn’t work, there are more options for troubleshooting the Anydesk “waiting for image” error. Below, are some easy ways to fix the issue.
Examine your internet connection
Checking the internet connection is the first step in resolving any remote desktop programme difficulty.
- The problem can be caused by slow internet rates or excessive latency.
- Try to change the network connection, i.e., if you are connected to wifi, try using the mobile hotspot or mobile data. You can even try to use a different wifi connection.
- Reset or restart the router.
- Get closer to the router
You can check your firewall configuration settings if there are no issues with your internet connection.
Ensure that Anydesk is whitelisted in your firewall settings. You can do this by allowing incoming connections for Anydesk by adding *.net.anydesk.com to the Firewall whitelist. This will help you fix the Anydesk waiting for image issue.
Disable Windows Firewall
If your problem doesn’t get resolved yet, try disabling Windows Firewall for a while.
- Select the Start button
- Go to Settings
- Select Update & Security
- Click on “Windows Security”
- Then, go to “Firewall & Network Protection”
- From here you can disable the Windows Firewall
#5. AnyDesk is not connected to the server
This error initiates various other errors/searches like “Anydesk Connecting To The Anydesk Network Server”, “AnyDesk Server Down”, and various other related errors that are commonly searched by people.
As discussed, all these problems frequently occur due to internet connection.
Briefly mentioned below is what needs to be done in case of a spotty internet connection.
- For a better connection, get closer to the router
- Toggle the Airplane mode switch.
- Restart your router.
You may also try these steps to fix the error.
- Check your Firewall Settings to see for any internet connection related issues.
- Create a local firewall exemption in case the issue persists and you continuously get the above-mentioned error.
- On the error window, choose “Allow another app…” and select the “hdloader” application if you’re using Windows Firewall.
#6. Too many rejected connection attempts.
The error is again similar to others explained above and easy to troubleshoot.
The most common cause of this issue is that your system’s interactive access has been disabled.
All you need to do is accept incoming sessions and requests when you get a connection request from a trustworthy and known source before they are automatically discarded.
#7. Logging on to the remote computer is blocked by the AnyDesk settings.
Any incoming calls and connection requests can be configured and blocked by each users which can become the cause of this error.
To resolve this Anydesk problem, contact the remote user directly and ask them to allow you to connect. This can be done in the “settings”, under the Security tab.
As promised, we discussed the common yet major AnyDesk errors that people get when trying to connect remotely to the client device.
I’d like to wrap up this article by offering a quick tip to all the readers. Most commonly the AnyDesk errors occur due to some setting configurations, unstable internet connection, and pending updates.
So, before you panic and contact the customer support, try to fix these errors by updating your app and your computer, then restarting your application, desktop, and the router in the exact order.
Most times, your errors will be fixed by just executing these common troubleshooting steps.
I hope that this article will help you in dealing with the most common and irritating AnyDesk errors!
Drop your questions in the comment section below and leave the rest on us. If you have any further queries or questions for us, we’ll be happy to answer them.